Manchester Storage – Terms & Conditions
Customer Name: ____________________________
Address: _________________________________
Phone Number: ____________________________
Email: ____________________________________
Effective Date: ____________________________
This agreement is between Manchester Storage Ltd (“we”, “us”, or “our”) and you, the customer renting storage space. By entering into this agreement, you confirm that you’ve read, understood, and agreed to the following terms. These terms may be updated from time to time. The latest version will always apply.
1. DEFINITIONS
- Facility: The site or property operated by Manchester Storage where your unit is located.
- Unit: The allocated storage container rented to you.
- Goods / Property: Any items stored in your unit.
- Agreement: This contract including all terms, updates, and referenced notices.
- Storage Fees: Charges for using your unit, as outlined in your booking or invoice.
- Storage Period: The duration from the agreed start date until this agreement ends.
- Agent: Anyone you authorise to access your unit.
2. STORAGE TERMS
- You are granted a licence to store goods at our facility for the agreed period, provided your account is paid in full and on time. "On time" means payment is received within 7 days of the invoice date. If no payment is received on the 8th day and you have not responded to our attempts at contact, we will determine the rent to be late and begin our debt pursuit procedure as outlined in Section 4.
- You must own or have legal rights to store the goods.
- You acknowledge we do not monitor, inspect, or know what you are storing.
- This agreement does not create a lease or tenancy.
3. PAYMENTS
- Storage fees are due monthly in advance, on the first calendar day of each month.
- A deposit equal to one month's rent will be taken. This may be waived at Manchester Storage's discretion.
- You are responsible for ensuring payment is made on time and in full.
- "On time" means payment is received within 7 days of the invoice date. If no payment is received on the 8th day, we will determine the rent to be late and will initiate our debt pursuit procedure as outlined in Section 4.
We charge:
- Late payment fees: £30 per month if payment is not received within the calendar month. The fee will be automatically applied to the following month's invoice.
- Debt recovery fees, including admin (£40 per hour), legal, or collection costs.
- Cleaning or repair costs, if your unit is left damaged or unclean. Jet Washing starts at a minimum of £120
- Rubbish removal charges, whether inside or outside the unit, are a minimum of £120.
- Disposal charges for abandoned goods or goods left behind after move-out.
- These charges will be deducted from your deposit where applicable.
- Any payments may be applied to the oldest outstanding amount across your account.
- Part-payments do not prevent us from enforcing the agreement.
4. DEFAULT & RIGHT TO SELL GOODS
- If payment is missed:
- Payment is determined to be late if not paid within 7 days of the invoice date. On the 8th day, we will determine it to be late and will begin the process of pursuing unpaid debt and preparing for potential removal of items.
- If the account remains unpaid by the end of the same calendar month, a £30 late fee will be automatically applied to the following month's invoice.
- During this period (i.e. between the 8th day of non-payment and the end of the same calendar month), we will initiate our formal debt pursuit procedure: we will attempt to contact you up to 3 times by phone, 3 times by email, and 3 times by text in order to recover payment.
- If the account is still unpaid on the 7th day of the following month, and no contact has been made (i.e. our attempts have been unsuccessful and you have not responded), we will treat the unit as abandoned and proceed to enter and empty the unit, disposing of or selling the goods to recover costs.
- We may deny access to your unit without notice.
- We may enter the unit, remove your items, and sell or dispose of them to recover our costs.
Any funds received from selling your goods will be applied to reduce your outstanding balance. Any remaining balance may be pursued by us or referred to a collection agency for recovery.
- Rent continues to accrue until goods are removed or sold.
- If goods are unsellable, illegal, or hazardous, we may dispose of them immediately.
- If you leave goods behind after moving out, we may treat them as abandoned and charge for clearance.
- Items left outside your unit may be removed and disposed of without notice.
5. ACCESS
- Access is permitted 7:00am–8:00pm, 7 days a week, unless otherwise communicated.
- Only you or your authorised agents may access the unit.
- We may require proof of ID. Access can be refused for non-payment or safety concerns.
- We may enter your unit without notice:
- For emergency repairs or safety.
- If required by law enforcement or authorities.
- To relocate goods or enforce this agreement.
- You are responsible for securing your unit and the behaviour of anyone you allow access.
6. USAGE & PROHIBITED ITEMS
- You must use the unit solely for the storage of goods you legally own or have permission to store. You must not:
- Use the unit as a living space or mailing address.
- Connect to electricity or install equipment without written permission.
- Obstruct shared spaces or leave rubbish onsite.
- Keep your unit:
- Locked with a suitable padlock.
- Clean, pest-free, and in good condition.
- You must not store:
- Flammable materials (e.g. petrol, solvents, gas).
- Explosives, weapons, or ammunition.
- Perishables unless sealed and vermin-proof.
- Illegal goods or substances.
- Items that emit strong fumes, odours, or dust.
- Lithium batteries not properly stored, or more than 5 battery-powered vehicles unless batteries are removed.
- Live animals, humans, or anything requiring life support.
- Do not use heaters, power tools, or cooking equipment in or near your unit.
- You are liable for any damage or harm caused by what you store or how you store it.
7. RESPONSIBILITIES & LIABILITY
- You are responsible for the contents and security of your unit.
- We do not supervise what you store or how you store it.
- We are not liable for:
- Loss, damage, or theft unless caused by proven negligence.
- Indirect or business-related losses.
- Temporary access issues due to emergencies or maintenance.
- If we are liable, compensation is capped at £100.
- You agree to cover the cost of any damage you cause to the site, other units, or third parties.
8. TERMINATION & VACATING THE UNIT
- You can cancel with 7 days’ notice, aligned to your monthly billing cycle.
- We can cancel with 14 days’ notice, or immediately if you:
- Breach the agreement.
- Fail to pay.
- Pose a risk to the site or others.
- When leaving, you must:
- Empty the unit.
- Clean it.
- Remove all rubbish.
- If anything is left behind, we may charge further rent, dispose of goods, and charge for clearance.
- No refunds are given for unused time once a billing month has begun.
9. GENERAL TERMS & LEGAL
- This is a storage licence, not a tenancy.
- We may relocate your unit if needed and will give notice and cover reasonable moving costs.
- You must inform us within 48 hours if your contact details change.
- We are not responsible for delays or loss caused by events beyond our control (e.g. fire, flood, strike).
- If any clause in this agreement is unenforceable, the rest remains valid.
- This agreement is governed by English law, and disputes will be handled by the courts of England and Wales.
Customer Signature: ____________________________
Full Name: ____________________________
Date: ____________________________
✅ Digital Acceptance: By checking the box below, you confirm that you have read and accepted the above terms and conditions.
[ ] I agree to the Manchester Storage Terms & Conditions